TerraVolta is a leading provider of innovative renewable energy solutions, dedicated to helping businesses and communities transition to cleaner, more sustainable energy sources. Specializing in solar power, energy storage, and advanced energy management systems, TerraVolta delivers customized, efficient solutions that reduce costs and environmental impact. With a focus on cutting-edge technology and customer-centric service, TerraVolta is empowering organizations to embrace a greener future while enhancing energy independence and efficiency.
Hours delivered back to the business
SOX compliance in Settlement process automation
Success rate of bot case completion
For functional release of OBT, RTS and OGS
The Chalange
TerraVolta, a leading provider of renewable energy solutions, faced challenges in managing an expanding customer base, securing sensitive project data, and delivering seamless, timely updates for their growing digital presence. The company needed a robust and scalable system to manage its operations, improve client communication, secure sensitive energy data, and manage their online platform effectively.
The existing infrastructure at TerraVolta relied on disparate tools and manual processes that created inefficiencies. With projects spanning multiple regions and a constantly evolving regulatory environment, TerraVolta required an integrated solution to improve internal collaboration, secure sensitive data, enhance customer service, and manage their website in a more streamlined way.
What did
Arcturus Technology do
Arcturus Technology partnered with TerraVolta to implement a comprehensive solution using Microsoft 365, WordPress, automation tools, and security best practices. By understanding the company’s unique operational needs and security requirements, we developed a tailored approach that ensured better workflow efficiency, data protection, and a more engaging online experience for their clients.
Microsoft 365 Integration for Operations and Communication
Arcturus Technology leveraged Microsoft 365 tools to improve collaboration, communication, and document management within TerraVolta.
Microsoft Teams: Teams was implemented as the central communication platform, allowing employees to collaborate effectively across departments and geographic locations. Teams enabled instant messaging, video conferencing, and secure file sharing, reducing reliance on emails and improving team efficiency.
SharePoint for Document Management: SharePoint was used to centralize all project documents, client contracts, and project timelines. The advanced version control and real-time collaboration features helped improve productivity and ensure that all project-related information was accessible and up to date.
Power Automate for Workflow Automation: Arcturus Technology implemented Power Automate to streamline TerraVolta’s internal processes, automating tasks like client onboarding, project updates, and invoicing. This freed up valuable staff time and improved the speed and accuracy of internal operations.
WordPress Website Management
TerraVolta’s website was a critical part of their business, serving as both an information hub for clients and a means of showcasing their renewable energy solutions. Arcturus Technology enhanced the site using WordPress to deliver a more dynamic, user-friendly, and engaging experience.
Website: We customized TerraVolta’s website to enhance user experience, providing interactive features such as project showcases, client testimonials, and energy solutions portfolios. This customization improved client engagement and enabled easier navigation for potential customers.
SEO Optimization: Arcturus Technology also implemented a comprehensive SEO strategy for the website, enhancing its visibility and search ranking. Through targeted keyword optimization and content adjustments, TerraVolta’s website began to attract more organic traffic, increasing lead generation.
Security Enhancement with Microsoft Defender and Best Practices
As a provider of energy solutions, TerraVolta dealt with sensitive data that required robust protection. To safeguard their information, Arcturus Technology deployed Microsoft Defender and implemented security best practices.
Microsoft Defender for Office 365: This solution was integrated to protect TerraVolta’s communication channels from phishing, malware, and spam attacks. It ensured that both client data and internal communications remained secure.
Azure Active Directory for Identity and Access Management: TerraVolta’s employees were given secure access to critical company applications with Azure AD, allowing for single sign-on (SSO) across all Microsoft 365 applications. Multi-factor authentication (MFA) was also enforced, providing an added layer of protection for sensitive company data.
The Results
- Improved Collaboration: Microsoft Teams facilitated better communication and project management, reducing internal emails by 40% and increasing team collaboration.
- Streamlined Operations: Power Automate reduced manual task time by 30%, automating client onboarding, project updates, and invoicing, significantly improving operational efficiency.
- Centralized Document Management: SharePoint centralized all project documents, contracts, and timelines, reducing document search time by 35% and improving team collaboration on key projects.
- Enhanced User Experience: TerraVolta’s WordPress website was upgraded with custom features that enhanced user engagement, leading to a 25% increase in website traffic and a 15% increase in client inquiries.
- Increased Brand Visibility: SEO optimization strategies led to improved search rankings, increasing TerraVolta’s online visibility and generating more inbound leads from search engines.
